Creating a Shipment Using ShipEngine

For portal vendors who are using Olivela's ShipEngine account to generate shipping labels in the Logicbroker portal, please follow the below steps:

1. Open the order you are looking to ship, and click Ship in the top right corner:

2. Enter your Ship From Address information and ensure a phone number is present, and the country is "US":

3. Under packages, ensure you have selected "Create tracking labels using the merchant's account (Olivela)":

4. Enter the weight information in each box (estimate if that information is not available). For Items, make sure the items and quantity match what is in the package shipped. You can add additional packages (which will generate unique labels) by clicking on Add Box in the Packages section:

5. When finished, click submit in the top right corner:

6. If successful, a shipping label will automatically generate for you to download:

7. Once you click continue the shipment will move to a complete status and will be sent to Olivela. The tracking label(s) can be viewed and downloaded under "Attachments" if needed: